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About Us

About US

STEPPERONLINE has been specialized in stepper motor, servo motor and driver for over 19 years. We endeavor to create the best place online for providing stepper motor, stepper motor driver and accessory products for companies and customers in different skill levels. With over 60,000 satisfied customers across the globe, we specialize in delivering cutting-edge products that meet the precise demands of industries ranging from aerospace to robotics.

We own three manufacturing plants covering an area of ​​30,000 square meters(322917 square foots)and operate 7 OEM factories, enabling us to maintain a massive inventory and ensure fast, reliable production and delivery. Our extensive supply chain supports local delivery in key markets, including the United States, Germany, the United Kingdom, and Australia.

At StepperOnline, we are proud to have established strong partnerships with world-renowned companies and institutions such as NASA, MTI, Apple, Siemens, and many leading universities and colleges. These collaborations reflect our commitment to excellence and innovation.

World's Leading Companies, Schools & Institutions Buy from STEPPERONLINE

Why We Are a World Leading Motion Control Manufacturer and Provider

Multiple Manufacturing Plants with Guaranteed Product Quality

STEPPERONLINE operates several advanced manufacturing facilities located in key industrial hubs such as Changzhou and Shenzhen. These state-of-the-art plants are equipped with modern production technologies, ensuring consistent quality and precision in their products. A robust production quality inspection system further guarantees that every product meets stringent quality standards, providing customers with reliable and durable components.


Massive Inventory for Faster Shipping and Wide Selection

STEPPERONLINE maintains an extensive inventory of products, enabling quick response to customer demands. This vast stockpile minimizes lead times and ensures that customers can choose from a wide array of options without long waiting periods. The efficient inventory management system supports faster order processing and delivery, offering a seamless experience.

Global Warehousing Network for Worldwide Service

With five strategically located main warehouses in the United States, United Kingdom, Germany, Australia, and China, STEPPERONLINE provides comprehensive coverage for customers around the globe. This international network ensures faster shipping, reduced delivery costs, and localized support, enhancing the overall customer experience regardless of location.

Mature Customization Service at Reasonable Prices

STEPPERONLINE offers extensive customization options for nearly all its products, catering to unique customer requirements. This mature customization service includes adjustments in design, size, and functionality, providing tailored solutions for diverse applications. Despite the high level of personalization, the pricing remains competitive, making it an attractive choice for businesses seeking specialized products without excessive costs.

About US History

ABOUT STEPPERONLINE

2021

In October 2021, STEPPERONLINE moved to a new self-owned office space with an area of 10,000 square meters.
And deployed the latest warehouse management system (WMS) to achieve more efficient logistics management.

2019

In the past two years, more products have been developed and launched on STEPPERONLINE, like spindle motor, variable frequency drive, permanent magnet motors, etc.
STEPPERONLINE has been constantly improving product performance and quality, with perfectafter saleservice, flexible customer services.

2017

In March, STEPPERONLINE developed new product list of Cloosed-loop Stepper Motor and Driver, Encoder and Brake.
In July, we developed new product list of Brushless DC Motor, also called BLDC Motor.

2016

In May, STEPPERONLINE built UK warehouses located in Southall, Middlesex, United Kingdom, not VAT cost and customs duty.
In September, we built AU warehouses located in NSW Australia.

2015

In April, STEPPERONLINE built oversea warehouses located in Rowland Heights, California USA, for local delivery and local return.
In October, we built Germany warehouses located in bruchsal, Germany, for customers in European Union countries, not VAT cost and customs duty.

2014

In February, STEPPERONLINE expanded our product lines to include power supply, gearbox and shaft coupling.
In June, we developed new product list Linear Stepper Motor, the stepper motor build with lead screw.

2011

STEPPERONLINE's annual sales reach 5 million US dollar, own 15 employees and 1500 square meter warehouse.
At the end of year, our inventory include over 500+ models and 50,000+ products in stock.

2008

STEPPERONLINE start the business of distribution and wholesale for stepper motor and stepper driver.
We are the agent for "OSM" for stepper motor and stepper driver.

2005

STEPPERONLINE was founded as a consulting company specializing in stepper motor applications.

Corporate Responsibility

StepperOnline's corporate responsibility centers on creating a sustainable, innovative, and customer-centric business model, encapsulated in their mission to be "with you every step to automation.
Customer-Driven and Quality-Focused
Customer-Driven and Quality-Focused

StepperOnline prioritizes customer satisfaction by delivering high-quality, reliable automation solutions. This includes:

  • Rigorous quality control to ensure products meet and exceed customer expectations
  • Developing solutions tailored to specific needs, enabling users to achieve automation goals effectively
  • Offering comprehensive technical support and guidance throughout the customer journey
Best Customer Service in the Industry
Best Customer Service in the Industry

Customer service is at the core of StepperOnline's philosophy. The company ensures:

  • Rapid, reliable response to customer inquiries and issues
  • Easy access to technical support and troubleshooting resources
  • Flexible shipping and return policies to enhance customer convenience
Supporting Education and Innovation
Supporting Education and Innovation

StepperOnline actively promotes education and innovation in the automation and robotics sectors:

  • Partnering with schools, universities, and research institutions to support STEM education
  • Offering discounted or free components for educational and experimental projects
  • Investing in R&D to drive cutting-edge advancements in motor and automation technologies
Environmental Sustainability
Environmental Sustainability

Committed to minimizing its environmental impact, StepperOnline integrates sustainable practices into its operations:

  • Streamlining production processes to reduce waste and energy consumption
  • Utilizing eco-friendly packaging and materials where feasible
  • Encouraging the development and use of energy-efficient products

From STEPPERONLINE – A True Quality System

ISO 9001:2000

STEPPERONLINE has passed certifications, i. e.ISO9001. 2022 version updated

CE certification

STEPPERONLINE assures that our motors meet the following European Norm Standard

ROHS

STEPPERONLINE is committed to offering products compliant with the EU RoHS directive.

UKCA

STEPPERONLINE assures that our motors meet the following United Kingdom Standard

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